Refund and Cancellation Policy
Refund and Cancellation Policy – Finflicktax
At Finflicktax, we aim to provide efficient and reliable tax and compliance services. However, we understand that certain situations may lead to cancellation or refund requests. This policy outlines the conditions under which such requests may be accepted, along with the process and timeline for resolution.
Cancellation Policy:
You may request to cancel a service within 24 hours of payment, provided that processing has not yet begun.
Once our team has started working on your request or has submitted documents to any authority on your behalf, the service becomes non-cancellable.
Refund Policy:
Refunds will only apply to the professional service fee charged by Finflicktax.
Government fees, third-party charges (e.g., DSC, stamp duty), and any payments made to regulatory departments are non-refundable.
A refund request must be submitted in writing via email to: support@finflicktax.com, along with your order ID and reason for the request.
Eligibility for Refund:
If services are not delivered within the committed time due to an error or delay solely from our end.
If you have paid for a service by mistake and inform us within 24 hours, before any work begins.
If we are unable to process your order due to unforeseen internal limitations.
Refund Process:
Approved refunds will be processed within 5-7 working days from the date of approval.
Refunds will be issued through the original method of payment or via bank transfer, as applicable.
Non-Refundable Situations:
Delays or failures due to client-side issues, such as delayed document submission, incorrect information, or unresponsiveness.
Cancellations after work has commenced or once compliance processes have started.
If you have any questions or concerns about our cancellation and refund policy, please write to us at info@finflicktax.com. We’re here to help!